Quality Policy
Adelaide Structural Engineers is committed to delivering high quality services in an efficient manner. The quality of our work is supported by our Quality Management System (QMS) that is compliant to the International Standard ISO 9001:2015. Implementing an internationally recognised best practice approach to quality ensures a focus on achieving results and continuously improving our customer service.
- The QMS objectives provide a clear direction to achieve our vision and strategic outcomes as follows:
- Measure and analyse quality review findings to enhance customer outcomes.
- Deliver services that meet the quality expectations defined by our customers.
- Evaluate and continuously improve our services to enhance customer satisfaction.
- Support enabling activities that enhance customer satisfaction.
Incon monitors and measures activities across our services. Our review process is integral to meeting customer needs and expectations and supporting continual improvement. Our QMS and quality review activities have an integrated risk management approach which ensures both internal and external factors are recognised and managed.
Incon evaluates the effectiveness of the QMS through monitoring and measurement processes and implements the necessary support activities to achieve the policy objectives.
Incon will ensure that this policy be promoted to all workers, subcontractors and suppliers of goods and services.
All workers, subcontractors and other authorised personnel on company premises or while undertaking work activities under the control of Adelaide Structural Engineers, will be required to co-operate with carrying out this policy by ensuring their work is done with minimum risk to themselves and others.
Work Health & Safety Policy
Incon is committed to providing a workplace that enables all work activities to be carried out safely. We will take all reasonably practicable measures to eliminate or minimise risks to the health and safety of workers, subcontractors, visitors, and anyone else who may be affected by our services.
We are committed to complying with WHS legislation and any other relevant law, Codes of Practice and Standards.
This policy shows our commitment to:
Our workers’ health and safety.
A collaborative approach to identify and solve health and safety issues with our workers.
Continually improving work health and safety by addressing hazards and reviewing outcomes.
Providing and maintaining a healthy and safe work environment through the implementation of safe work practices, safe systems of work and the provision of safe work equipment.
Ensuring that workplaces under the control of Adelaide Structural Engineers are safe.
Developing WHS objectives in line with our WHS strategic direction and policies.
Consulting in order to maintain effective participation and co-operative relationships between
Adelaide Structural Engineers and its workers, and with other duty holders, on health and safety matters in the workplace.
Providing relevant, up-to-date WHS information to all workers on matters such as workplace safety and their responsibilities.
Providing instruction and/or training in work processes where appropriate.
Developing and implementing strategies which include workplace assessment, hazard identification, and appropriate remedial action to eliminate or control hazards.
Implementing and maintaining appropriate information and reporting methods
Our workers must:
Take reasonable care for their own health and safety and ensure that their acts or omissions do not adversely affect the health and safety of others in the workplace.
Follow reasonable instructions given by Adelaide Structural Engineers to protect their health and safety.
Identify and report any workplace incidents or hazards to their supervisor.
Not wilfully interfere with or misuse items or facilities provided.
We are committed to the continual improvement of our WHS management system and fulfilling the objectives of this policy and expect the same of our workers and those working on our behalf.
Every person at an Incon workplace is responsible for ensuring safe work practices are followed and conducted at all times.
Environmental Policy
Adelaide Structural Engineers is committed to achieving the principles of environmental sustainability in our workplace, we recognise our moral and legal responsibility to ensure that our services do not place the local community or environment at risk of harm for all workers (including sub-contractors) as well as clients, visitors, and members of the public.
It is our policy to seek continual improvement throughout our business operations to lessen our impact on the environment.
We are committed to complying with environmental legislation and advisory material relevant to the jurisdiction in which our work is being performed.
Management will:
Monitor and manage our environmental performance and work towards targets set to reduce adverse impacts.
Make a commitment to fulfil compliance obligations, including all applicable environmental legislation, regulations, objectives and targets through a continual improvement process.
Make a commitment to the principles of preventing pollution to the environment and continual improvement.
Where possible, encouraging suppliers to meet high standards of environmental performance.
Communicating this policy to all workers, subcontractors and other stakeholders, as well as making this policy available to the general public.
Reporting on the company’s environmental performance in both internal and external communications, where relevant.
Review this policy annually and assess targets and performance as part of that review.
Workers will:
Follow procedures, instructions, and rules.
Reduce the consumption of natural resources in daily operations.
Dispose of waste appropriately, including e-waste at designated e-waste centres.
Participate in training.
Report environmental hazards.
We are committed to environmental excellence and pollution prevention, meeting or exceeding all environmental regulatory and policy requirements. We expect the same of all our workers and those working on our behalf.